Privacy
Privacy policy
A plain-language summary of what this site collects, why, how long it is kept, and how to have it corrected or removed.
Evercrest Travel Co.
Privacy Policy
What this site collects, why, how long it is kept, and how to have it corrected or removed.
Sections marked as editable contain placeholders where a provider or period has not yet been finalized. They will be replaced with verified information before those services are used.
Information collected through forms
When you submit an inquiry form or email me, I collect only the details you choose to share. That typically includes your name, email address, phone number, company or group name where relevant, travel dates and flexibility, destination ideas, traveler counts and approximate ages, budget range, priorities, accessibility or accommodation considerations, and any notes you add.
I do not request or collect credit-card numbers, passport numbers, government identification, loyalty-account passwords, full dates of birth, or detailed medical records through this website. Please do not submit that information through web forms.
How the information is used
Your information is used to respond to your inquiry, evaluate whether I am the right fit for your plans, research and prepare recommendations, prepare a planning scope and service agreement, and communicate with suppliers on your behalf once you ask me to.
Your information is not sold, rented, or used for third-party advertising. If you move forward with planning, the details necessary to complete your arrangements are shared with the hotels, cruise lines, airlines, tour operators, insurers, and other suppliers involved. Those suppliers handle your information under their own privacy practices.
Service providers
Editable — pending verified details
This site relies on third-party providers to host the website, deliver form submissions and email, and support day-to-day operations. Providers that have not yet been finalized are listed as placeholders below and will be named here once selected.
- Website and form hosting: [PLACEHOLDER — hosting provider to be confirmed]
- Email delivery: [PLACEHOLDER — email delivery provider to be confirmed]
- Customer relationship management (CRM): [PLACEHOLDER — CRM provider to be confirmed, or not currently used]
- Website analytics: [PLACEHOLDER — analytics provider to be confirmed, or not currently used]
- Appointment scheduling: [PLACEHOLDER — scheduling provider to be confirmed, or not currently used]
- Payment processing: [PLACEHOLDER — payment processor to be confirmed. Payments are not collected through this website.]
Data retention
Editable — pending verified details
Inquiry records and planning correspondence are kept for as long as needed to serve you and to meet ordinary business, tax, and record-keeping obligations, after which they are deleted or archived.
Specific retention period: [PLACEHOLDER — retention period to be confirmed]. You may request earlier deletion at any time using the contact details below.
Data security
Information submitted through this site is transmitted over an encrypted connection and stored within the accounts of the service providers listed above, protected by access controls and account authentication.
No method of transmission or storage is completely secure. When sensitive information is genuinely required for a booking, I will explain a secure way to provide it rather than collecting it through this website or ordinary email.
Cookies and your choices
Editable — pending verified details
Cookies and similar browser storage on this site fall into three categories. Strictly necessary storage keeps pages, inquiry forms, and spam protection working, and includes the record of your own cookie choice; it cannot be switched off. Analytics storage would measure aggregate usage such as pages viewed, referring site, approximate region, and device type. Marketing storage would measure advertising or campaign performance.
Analytics and marketing cookies are off by default and are only used if you opt in through the consent banner shown on your first visit. Choosing to reject non-essential cookies leaves the site fully functional. Your choice is stored in your browser for this site only and is not shared with anyone.
You can change or withdraw your choice at any time using the Cookie Preferences link in the site footer, and most browsers also allow you to block or delete cookies through their settings. Clearing your browser storage will reset your choice and the banner will appear again.
Analytics tool currently in use: [PLACEHOLDER — analytics provider to be confirmed, or none]. Marketing or advertising tools currently in use: [PLACEHOLDER — none at this time]. No analytics or marketing tool is loaded unless you have opted in, and this section will name any provider before it is used.
Email communications
When you submit an inquiry, you receive an automatic acknowledgment and any follow-up correspondence needed to discuss your plans. These are service messages tied to your request.
I do not add inquiry contacts to marketing or newsletter lists without your consent. If any optional email updates are offered in the future, each message will include a way to opt out, and you can ask to be removed at any time by replying or emailing me directly.
Access, correction, and deletion
You may request a copy of the information I hold about you, ask for corrections, or ask that it be deleted. Email mark@evercresttravel.com with your request and I will respond within a reasonable period.
Some records may need to be retained where required for legal, tax, or supplier obligations, or to document a completed booking. If that applies, I will tell you what is being kept and why.
Children
This site is intended for adults planning travel. Traveler ages are collected only in approximate form for planning purposes, and I do not knowingly collect information directly from children.
Changes to this policy
This policy may be updated as services, providers, or legal requirements change. The current version always appears on this page.
Questions about this policy, or a request regarding your information? Email mark@evercresttravel.com.
